Student Help Desk Portal

Connecting with your teacher 7

• How will my teacher communicate with me?
• How do I access my Sun West email via DLCgo?
• Book a talk with your teacher
• How do I video chat with my teacher on Teams?
• How do I phone my teacher?

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Common How To’s 79

• Record a Video File
• How Do I Take a Screen Capture?
• How do I log into the Creative Cloud Suite?
• How do I check my grades in my course?
• How do I add text to a PDF using Adobe Acrobat?

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Online Etiquette 3

• Communicating with your online teacher - Email Etiquette
• DLC Academic Honesty Expectations
• How do I Cite a Website Using EasyBib

DLC Go 7

• How do I navigate through the courses?
• What are the technical requirements to take an online course?
• Getting to homeroom as a Guardian in DLCgo
• How do I get into online courses i'm enrolled in that is not in DLCgo?
• How do I make a payment for my online course?

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Policies & Handbooks 6

• What is the Proctor Process?
• Responsible Use of Technology
• How Do I Request My High School Transcript
• DLC Respectful Response Guidelines
• What is the refund policy?

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Subject Resources 17

• How to write a science lab
• How to use speech to text on an Apple Device
• How to use the internet as a resource when completing assignments
• An instructional video doesn't work
• How Do I add French accents

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Learner Resources 18

• Mental Health Resources
• Videos to help you get started (K-6)
• What Classes Do I Need to Graduate?
• Late Nite Labs Sign Up
• Understanding the 4 Point Rubric in Kindergarten to Grade 9

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Sora 43

• Sora - Browsing Collections & Searching for Titles
• Sora - Accessing the App
• Sora - Finding your School to Sign In
• Sora - Follow a direct link to sign in
• Sora - Navigating Sora

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